Complaints procedure

At Noii Home we strive for excellent customer service, but sometimes problems can occur. If you have a complaint, we encourage you to first contact us at .

If this does not lead to a satisfactory solution, you can use mediation by WebwinkelKeur via this link: .

Since February 15, 2016, EU consumers also have the option to file complaints via the European Commission's ODR platform, which can be found here: . If your complaint is not yet being processed elsewhere, you are free to submit it via the European Union platform.