Complaints procedure
At Noii HOME, we believe it's important that you're happy with your purchase and our service. Did something go wrong? Let us know. We're happy to work with you to find a solution that fits your situation.
You can email us at hello@noiihome.com . We always try to respond within 3 business days.
Would you rather handle your complaint independently? Since February 15, 2016, consumers in the EU can file a complaint via the European Commission's ODR platform:
http://ec.europa.eu/odr .